About Us
The Compunet Services is a group of professional with over 10 years of experience and since then engaged in Servicing of Computer hardware, Consulting, designing, implementing and integrating solutions to its valued customers. The Compunet Services is an upcoming support company dealing in IT solution for the last 10 years. We have an excellent infrastructure and workforce of trained manpower.
Talk to us for:
- Business solutions design : to design and deploy applications for the end objective of reducing internal expenditure, improving employee and customer satisfaction.
- Security policies and solutions: to prevent your data from falling into wrong hands.
- Connectivity: to connect geographically separated business locations and to your customers.
- Network optimization : to improve your network speeds and network security.
WHY THE COMPUNET FOR IT SERVICES?
We have
- Multi-Mode Call Logging- through telephone, fax, mail
- Telephone assistance
- Call allocation, tracking and Automatic Escalation
- Call status and registering user feedback
- Technical Repair Centre for component level repair
- Internal Automated Processes
- Skilled Manpower as we arrange in house training for our support engineers. Our support engineers go extensive in house training for hardware and software to keep them in pace with the latest technology
- Measurement for Quality Service to maintain customer satisfaction
- Engineers are equipped with Mobile phones and pagers
Adequate buffer stock of Printers, Monitors, Motherboards, Lan cards, Keyboards, Mouse,Power Supply for immediate standby replacement
Corporate Infrastructure Maintenance Solutions
We help you maintain your IT infrastructure:
- Desktop environment
- Network
- Servers
- Applications>
What Advantage you get ?
- You outsource complete IT responsibilities in tune with your business needs. The FMS vendor is responsible for IT functioning.
- Person independent services, you hire the services of the organization.
- Protection against cost of inadequate skills.
- No disruption of Resource deployment especially in mission critical setups.
- No cost of training and retention.
OUR BUSINESS PARTNERS
- We are also Business Partner for HP for their entire range of Servers, Desktops, Workstation, Laptops and storage media.
- We are Registered reseller for Lenovo and Intel. We are also into supporting these brands and peripherals from HP, WIPRO and EPSON.
- We are Authorized Dealer for Entire range of Online, Offline & Line Interactive UPS of APC.
- We are Authorized Power Solution Partner & Service Provider for Entire range of Eaton UPS.
- We are authorized Dealer for Wep (Wipro) Range of products.
TOTAL CUSTOMER SATISFACTION – THE ONLY OBJECTIVE
The Compunet excels in “Blending Tomorrow’s Technology with Today’s Business Challenges”. Our success is a direct result of establishing synergy between Team, Technology and Perception. We at The Compunet believe in developing solutions, which adhere to customer requirements and need.
The Compunet corporate governance has been designed to greater agility and market focus in the globally competitive environment. We continue to builds our business on “Customer First” and “Quality Services”. Customer is an Integral Part of any Organization Philosophy. As a result more than 95% of our customers remain with us.
We understand our customer better and hence deliver better first time, on time and every time. The Compunet promises quick response and shortest downtime of 4 Hours and keep it every time, which enables you to say goodbye to glitches and malfunctions in just 4 hours. We at The Compunet Services, have very professional approach in providing Solutions to our valued customers.